Thursday, September 18, 2008

New Phones

Don't know if you noticed, but CISC has been without phones for the last 5 days. Yes, our old system pooped out on us last week and we've been scrambling to get a new system in place as quickly as possible.


The good news is that we have 20 new functioning phones as of this morning for our most critical positions - information and assistance workers, case managers, and family center staff. The rest of us will be getting our units next week and we should be fully functional by then.

With this new system, we will be better able to serve our clients, volunteers and staff with customizable voice mail prompts in different languages and a less confusing auto attendant. As we install the rest of the phones next week, we will be customizing the system to meet our needs. Hooray!

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